Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I just wished to declare that my expertise with this particular flight and American Airways workforce was the worst I have at any time experienced with the airline. The vacation to LAX from TPA was Okay other than flight attendants don’t smile or act like they like their Positions anymore. The return flight was a nightmare. It started after we gained an e mail the early morning of our flight stating that we required to adjust our seats that were Beforehand chosen. We did just that & checked in online. After we acquired into the airport our boarding passes nonetheless had the aged seats which we had to vary on the baggage check in counter (again workforce weren't helpful in the slightest degree).
My other issue is that the meal vouchers that I've gained were not enough!!! They only gave me $32, for 3 foods! That isn't more than enough to eat a food any place in LA, or any where within the airport. I'm anticipated to get 3 foods from $32 listed here with the hotel? Not possible!!!
I used to be making an attempt to acquire ticket for fifteen 12 months outdated son and couldn’t use Web-site for he was considered minor. I referred to as buyer service and she or he assisted me with airline order. I specifically asked if I needed to cancel if I could in just 24hours. This attendant reported Indeed. I found out 4 hrs later The rationale son would want to fly was cancelled. I termed back again to terminate the flight the attendant explained to me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I instructed her circumstance as stated higher than she reported she couldn’t do something. I questioned for your supervisor, I received a single and discussed the problem, she stated I couldn’t terminate it and get my a reimbursement she was incredibly impolite and hung up on me. I termed back to inquire for one more supervisor and as I was conversing with this supervisor she knowledgeable me that the final supervisor said in her record I refused voucher. What ever a voucher was I was not even certain. Then 2nd supervisor advised me what she assumed. And so the flight wasn’t cancelled considering the fact that she said to attend a few days before I make my last choice and she would wave transforming payment to do so And that i shouldn’t have any trouble.
My husband And that i experienced a flight leaving Richmond Virginia by using a last spot of Seattle Washington. We're accustomed to traveling and had flown other airlines earlier that week intending to and from various destinations. We experienced all our details and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt ask if those who are flying are military services staff so we started out over and waited in line to speak into a representative for the counter. As soon as we have been up with the counter we informed a Girl at the rear of the counter that my spouse is inside the military and we had two bags to check in. Thats whenever we were educated that our bags where in excess of bodyweight and It could be 250$ extra. We requested for that Girl to show us exactly where the package pricing is published. She was unable to deliver that details and went on to tell us we could seem it up ourselves. My spouse that's enlisted during the U.S. Coastline Guard has not experienced to pay extra or any amount for baggage, on orders or personalized. My partner gave her the 250$ and that's once the agent we were speaking with quickly became really impolite and threatened to cancel our complete flight.
We lately, these days the 24th, returned from the trip to Cancun/Rivera Maya location read the article and could not know that when are luggage was received on our departing flight from DFW on March nineteenth, that certainly one of our bags was absolutely destroyed on The within by an individual in terminal D right after it absolutely was checked in. Who'd be accountable for doing this an American employee or maybe the TSA? Someone has stolen a blue sapphire faced look at, and my our personal, 1979 Higher education of Pharmacy ring, which had a sizable diamond mount in it.
This was completely unfair to me- I paid for just a seat and acquired one/two seat, I paid added for “extra room†and acquired no room. This was a terribly unpleasant knowledge for me.
Thank you for calling American Airlines Client Relations. This is often an automated acknowledgment, providing me a chance to share with you right away what is happening using your concept.
By far the worst flying working experience I've ever had on a domestic flight! Late stry for no clear motive and took forty mins to acquire to terminal. Then Yet another 40 for getting bags. Horrible.
What great is writing your displeasure to this so termed “customer service†if practically nothing is done to deal with the grievance.
the AA man or woman with the AA terminal for being extremely snide, when the truth is I'd performed almost everything in my Handle to obtain for the airplane within a well timed style.
I’m incredibly upset that the Airline has interjected its organization inside a socio-political challenge concerning the the latest Bill signed into regulation by our Governor. What you have interpreted as “discrimination†against the LGBT community is actually a Monthly bill ensuring “equivalent legal rights†for all.
rosity to us shareholders. Management and all personnel of AAL are of course accomplishing a terrific career, reflected inside the steady increase of
After i got to the complimentary resort that American setup for me, I identified as 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights that were offered on USAIR. She instructed me there were no open seats on any of the early USAIR flights. I used to be on the internet and could see that there have been accessible flights. I essentially booked a flight to confirm it to her.