Extremely upset with AA. In the course of my journey to NORFOLK from ALBUQUERQUE this time all over on Armed service Orders – a lot of issues happened that I just can’t forget about and speculate why some guidelines exist since they do. Starting off off, my luggage wasn't tagged correctly popping out of Albuquerque and did not make the transfer connection in DFW to ORF – eight hour delay with luggage attending to me, which had my uniforms for the following day. Certainly I obtained my uniform in time, but only authorized for ~four hrs of sleep prior to reporting for obligation right after I drove to airport to find the bag. As well as my DoD ID is now not in the procedure to allow for TSA pre-Check out…both of these cases are not a huge deal and I can certainly forget these things without having to generate a remark…the return journey again to ABQ is my cause. On my return trip, my approach was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little bit more than a single hour creating me to get a few fifteen minute window for my link flight in CHARLOTTE to PHOENIX. When I noticed this restricted window, I tried to do the job with The shopper service clerk within the gate in NORFOLK to own a little something accomplished (i.e. notify gate in CHARLOTTE that someone on Armed service ORDERS could be a tiny late and to carry gate to allow transfer – would have solved exactly what is about to occur)…since quarter-hour was in certain “thirty minute window†allowance for nearly anything to get done Which I might have time to help make my transfer – she wouldn't or could not do nearly anything for me.
I went to my lodge and put in the next 4 hrs on the phone with AA within an try to hold the bag despatched to LGA initial thing in the morning, where by I will be waiting around.
I have spent several hours to the cellphone trying to untangle a miscalculation produced in earning reservations with American Airlines on line. After undergoing most of the methods in reserving a flight for my family members of three (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to pay for The three flights, I didn't have a affirmation, but a window on my display screen that said “This page can't be shownâ€. I took that to suggest which the transaction did not undergo, so I started off all another time with a different travel agency.
This agent was away from line and disrespectful. There was NO reason behind her Perspective, especially when there was NO line and several agents standing for the counter like they were ready and capable to assist. Janet Ault
Worst working experience I’ve experienced in a very long time!!! Holiday turned highly-priced….just when your wanting to occur house to your family, your get a get in touch with declaring your flight is canceled. Not delayed, not rerouted, just canceled.
Member. I offered to buy the seats for the reason that I utilised a lot of my miles on this vacation. I don’t fully grasp when I fly American I've problem’s.
American at any time , your personnel are rude and gave little or no clarification about why or what was going on
American Airways gives flights, lodges, cars, holidays, cruises and actions – but the business is most effectively-recognized for flights originating in The usa. The Formal Web-site delivers tons of information for persons wishing to guide flights, such as immediate booking from the web site or by way of mobile phone contact with consumer service.
No agent in sight. Flight 1583 delayed delayed and delayed without any facts or updates supplied by gate agent. what a nightmare
I set inside of a request very last September to utilize my ticket in a later on day. I regretably had crisis gall bladder surgical procedures two times ahead of my flight. I known as instantly to Enable the American Airways know and was advised that they would be no reimbursement, which was great, I just desire to use the ticket at a later day. I set my ask for in and I have continue to not read nearly anything from the Airways.
My spouse and children just traveled check my site from Boston MA to Charlotte NC and experienced a horrible expertise boarding the plane. The two my youngsters have disabilities and we ended up produced to board the aircraft final. I am not delighted with how your airline treats kids with disabilities. A coverage transform ought to be produced.
I realize that it might be some time prior to USAIR and American software package will probably be synched. But, there isn't a cause for your brokers to generally be so disconnected.
be there? And after that NO place for them to stay til early morning!! I hope There's some compensation for me in this example. I used to be pretty unsatisfied Along with the way American Airlines managed my flight.
Particularly upset re deficiency of acknowledgment of any discomfort I encountered. Seems like an easy courtesy.